Modalità e costi di spedizione

Shipping costs and times

• from 0 to 99.99€ shopping cart -> shipping cost: 6.99€.
• from 100.00€ cart -> free shipping cost

The boxes are reasonably sized and your items are well protected.

Methods of delivery

Our shipments are carried out on Mondays, Tuesdays, Wednesdays, Thursdays and Fridays by express couriers with delivery in 48 hours on the peninsula excluding national holidays according to the modalities indicated by the courier chosen by the Customer. For the islands, the delivery time is 72 hours. The terms indicated at the time of the purchase order are in any case indicative.
The parcel leaves after receiving notification of payment.
Delivery is considered completed when the product is made available to the customer at the address specified in the order form. In the event of non-delivery due to the absence of the addressee at the specified address, the courier will send a warning e-mail and will attempt a new delivery according to the procedures established by the courier.

In the event of impossibility of redelivery due to the absence of the addressee, the customer service shall attempt to contact the customer to schedule a further delivery. In the event that the customer service should fail to contact the customer for the next 10 days or in the event of further impossibility of delivery due to the absence of the addressee, the products subject to the order shall be redelivered to Kumbre Italia srl.
Once 30 (thirty) days have elapsed from the date on which the products object of the order have been returned to Kumbre Italia srl due to impossibility of execution of the delivery, the contract shall be considered terminated and the purchase order cancelled pursuant to Art. 1456 of the Italian Civil Code. Kumbre Italia srl shall proceed to reimburse the sum paid by the customer net of the cost of returning the products and the cost of keeping them at the branch of the courier appointed for delivery.
The termination of the contract and the amount of the refund shall be communicated by e-mail. The refund amount shall be credited to the means of payment used by the customer for the purchase. In the event that, before the thirty days have elapsed, the customer asks to receive the purchased products again, Kumbre Italia srl shall proceed with the new delivery subject to charging, in addition to the cost of the same, the cost of returning the products to Kumbre Italia srl and the cost of storage.

Shipping costs shall be borne by the customer, including for any returns, modifications or repairs.
Upon delivery of the products by the courier appointed by Kumbre Italia srl, the customer must scrupulously check
a) That the packaging is undamaged or in any case altered. If the package is in poor condition, tampered with or opened, the Customer must collect it ‘with reserve’, as a precautionary measure, and then check for any damage. Once damage has been found, the Customer must undertake to contact us within 72 hours of signing. Kumbre Italia srl shall then take care of the bureaucratic paperwork with the Courier, and shall send the goods back to the Customer within 7 days, at no further cost.
b) That the number of pieces being delivered corresponds to that indicated in the transport document.
Kumbre Italia srl delivers to all the countries indicated on the Site and delivery shall take place without appointment.
No responsibility, for any reason whatsoever, may be charged by the Customer to Kumbre Italia srl in the event of delays in the processing of the order or in the delivery of the Products covered by the purchase contracts.

Cases of force majeure, unavailability of means of transport, as well as unforeseeable or unavoidable events which cause a delay in deliveries or make deliveries difficult or impossible, or cause a significant increase in the cost of delivery to be borne by Kumbre Italia srl, shall entitle it to split, postpone or cancel all or part of the foreseen delivery or to terminate the Purchase Agreement. In such cases it shall be the responsibility of Kumbre Italia srl to provide timely and adequate communication of its determinations to the e-mail address indicated by the Customer and the latter shall have the right to reimbursement of any price already paid, excluding any further claim, for any reason whatsoever, against Kumbre Italia srl.